TERMS OF USE of e-corals.com website

1. Introduction

Welcome to our website. The website www.e-corals.com is an e-store for the sale of products and services via the internet (to be referred to COMPANY) that was created and operated by personal business titled Boukouris Theodoros, based in Nea Erythraia, Attica, 1 Anakreontos Street, Postal Code 14671, IRS office: Kifisias, email: info@e-corals.com, tel: +30 210 8075 441 (to be referred to as COMPANY/Website/E-shop).

2. Conditions of Use

The below terms and conditions that are considered and are all substantive, and are in line with current legislation must be followed for the use of the e-shop. Users entering, conducting transactions, or making use of the services of the e-shop (to be referred to as “visitor” and/or “user” or “customer” depending on whether simply visiting or placing orders for purchase of products or services) are considered to consent and accept without reservations all of the following terms as outlined herein. The COMPANY maintains the right to alter or freely review the terms and conditions of use and transactions with the e-shop whenever it deems appropriate, and undertakes the obligation to inform consumers about changes through the present e-shop. No modification of these terms will be taken into consideration or will be considered part of this agreement unless it has been presented in writing and incorporated in it in electronic form. Users must check every time for possible changes. If users continue with use of the website, they are considered to have accepted all the revised terms and conditions. The contracts through the e-shop are written in Greek and exclusively for adults. If a user disagrees with these terms it is their own responsibility to abstain from visiting and using this website and/or making transactions or use of the services of the e-shop.

The COMPANY reserves the right to unilaterally change or review the current terms and undertakes responsibility to inform users about possible modifications and changes through the website of this e-shop.

3. Obligations and Responsibility of users

Users/Customers/Clients of the Website must on the one hand comply with the rules and provisions of Greek, European, and International Law and the relevant legislation that regulates telecommunications, and on the other hand to abstain from illegal and abusive use of the content and the services of our Website. More specifically they commit to:

1. Provide accurate personal data (first, last name, address, tel. number, email) so that the COMPANY can use this information when this is deemed necessary,

2. Not submit orders without aiming to fulfill relevant obligations or to submit false orders. In any such case the COMPANY has the right to block such users from future use of the e-shop as well as inform relevant authorities.

4. Intellectual Property Rights

All the content of our e-shop, including but not limited to, photographs, graphics, texts, infographics, services and generally all kinds of digital files that have been posted online constitute intellectual property of the COMPANY and are subject to national and international regulations about Intellectual Property, with the exception of the clearly recognized rights of third parties. Consequently, the sale, copy, storage, or modification in any way of such material is strictly prohibited. Logos, images, names listed that describe the e-shop e-corals.com as well as the products and services of the COMPANY are protected property of the COMPANY, and are protected by relevant trademarks legislation.

5. INTERNET LIMITED RESPONSIBILITY

The COMPANY makes the maximum possible effort to ensure that the information and the content of the e-shop is as accurate, comprehensive, complete and available as possible, without guaranteeing or being responsible for that.

The COMPANY reserves the right:

A: To use the proposals contributed by users/clients in a legal and appropriate fashion,

B: To erase from the website any information or material that is offered by clients/visitors without warning, for reasons of functionality, security, or other necessary reasons.

C: To make additions, modifications or/and improvements in content and/or software offered by the website without prior warning.

6. Protection of personal Data

Processing of personal data of users is done in accordance with the POLICY FOR PROTECTION OF PERSONAL DATA OF THE WEBSITE (link)

7. Newsletter

The COPANY offers a newsletter to those clients/users who request so via a relevant form with certain personal data. In this way clients register on the list of recipients. All personal data collected by the COMPANY is confidential and is used exclusively for communication reasons. It will NOT be shared with third parties.

ORDERS

1. Communication with the COMPANY

When users/clients conduct any kind of communication with e-shop e-corals.com, such communication is proof of the right of the COMPANY to come in contact with them, using the contact information submitted by users/clients. Users/clients responsibly state that the data submitted to the e-shop is true.

2. How to order

Users/clients can submit orders only as registered users. Users/clients using the “basket” have the discretion to choose the products and services they desire to purchase.

3. Prices

The BUSINESS tries to maintain correct and continuous operation of the e-shop, without ruling out possible interruption of operation or erroneous entry/update of some products due to human error. If users/clients notice unusually low or high prices, it is wise to contact the COMPANY before they proceed with orders. All the prices are listed in Euros, including all legal taxes (VAT etc.)

4. Payment

Α) Via debit/credit/prepaid card,

Β) Via PayPal 

5. Confirmation of order

Upon completion of orders, users/clients automatically accept that the products in their basket during payment were of their choice (company, quality, packaging, and price) and of their liking. The COMPANY carries no responsibility for mistakes made by users during the selection of products/services by them. During the processing of the order clients will receive a series of electronic messages informing them about the course of the order.

6. Security of transactions

The COMPANY, recognizes the importance of client/users’ personal data security and takes all the necessary measures to ensure the maximum possible security. All personal data and transaction data remains secure and confidential. The security of the e-shop is ensured through: Client recognition. The codenames used for the recognition of users/clients are: Username, and password which offer users/clients absolute security of personal data every time it is used. Users are given the option to change their password as often as they choose. Users/clients are the only ones who have access to their username and password and they are exclusively responsible for the confidentiality of such personal data. In case of loss or compromise of one’s personal data users/clients must immediately inform the e-shop. The e-shop carries no responsibility for the use of the personal data of users/clients by unauthorized individuals. It is recommended for security reasons that users/clients change their password frequently.

7. Mailing of products

For Greece:

Products.

For the delivery of purchased products users/clients have the options to choose the courier services provider among contract couriers:

1. ELTA Courier

2. UPS Courier

Live stock (fish/corals/invertebrates)

For delivery of livestock (fish, corals, INVERTEBRATES) the COMPANY uses the services of UPS overnight (24 hours).

For Europe:

For all the products (livestock and other items) the COMPANY uses the services of UPS courier.

8. Limited Responsibility for Orders

The COMPANY carries no responsibility for possible damages during the delivery process of orders (with the exception of the paragraph about Returns/Changes). The COMPANY also is not responsible for times of delivery due to reasons beyond our control. Additionally, it provides no guarantee for the availability of items; it only guarantees timely notice to customers in case of non-availability. The e-shop carries no responsibility for claims of legal or civil or other nature or for possible damages (Divine, special which indicatively and not limited to or in total comprises το loss of profits, data, lost profits, monetary compensation, etc. by visitors of the website or third parties due to non-operation of the website or inability to provide services or information that are offered by it, or possible non-allowed interventions by third parties on products or services or information that are provided through it.

The COMPANY carries no responsibility for possible delay in delivery owed to responsibility of the courier service.

9. RETURNS/CHANGES

Returns and changes are limited only to products. No returns accepted on livestock (Fish, Corals, INVERTEBRATES).

For return of products please contact us via email. Return costs are carried by clients.

Changes and returns of money are accepted within 20 days from the placement of orders.

For money returns clients must send us a bank account IBAN and the account will be credited with the amount of the purchase in 2-3 work days from the time we receive the claim.