PRIVACY NOTICE

1.Introduction

The purpose of this notice is to explain how E-CORALS handles Personal Data about our clients and our clients’ rights about data protection law. E- CORALS collects data from you through its interaction with you and through our products. Some of this data is provided by you directly and some of it is obtained by your interaction, use and experience with our products. The data we collect depends on the general context of your interaction with our company and the choices you make, including your privacy settings, as well as the products and features you use.

This Notice applies to purchases and visits on our website and online shop or other means e.g e-mail.

2. 6 Main Data Protection Principals

We focus on six main principles for the protection of your personal data:

Control: We provide control of your personal data protection with easy-to-use tools and clear choices.

Transparency: We maintain transparency in the collection and use of your personal data so that you can make your decision.

Security: We protect the data you trust from getting lost or stolen or processed in an unauthorized manner through strong security with these standards.

Strong legal protection: We respect your local privacy laws and strive to protect your privacy as a fundamental human right.

No Content-Based Targeting: We do not use email, chat, files, or other personal content to target ads to you.

Benefits for you: When we collect data, we use it for your benefit and to make your experience better.

3. How we collect your Personal Data

We obtain your personal data which you knowingly and voluntarily disclose to us, both online and offline, notably when you:
a. visit our website and / or complete one of our forms
b. visit our premises
c. communicate with us via any means, including telephone, email and through the use of social networking websites.

4. What Personal Data does E-CORALS collect?

E-CORALS generally only collects personal data that is necessary for your purchases and the contact with you. This may include:
a. Registration information
We may ask you to register with us. If you register on our website, you will give us your personal data such as name or e-mail address for creating your account.
b. Information for delivering our products
You send us information which may contain personal data when you purchase our products. This information may contain personal data that you decided to send us.
c. News and marketing information
We sometimes may give you the ability to take part in surveys where we ask you to give us such information as e-mail address and your feedback about our products and our website. We may also ask you to subscribe to receive newsletters about our products. If and to the extent you give your consent, we can also send you marketing materials. You may prevent us from sending you any or all future marketing materials by clicking on the unsubscribe link displayed in the footer of every marketing email we send to you, or by contacting us on our address.
d. Support and Request information
You send us information which may contain personal data when you want us to help you with one of our products or to receive information about our company and/or our products.
e. Log information
When you use our products or review the information we send you, we automatically collect and store certain information in server logs e.g. information your purchases of our products, visit of our website, Internet Protocol (IP) address, cookies that may uniquely identify your browser or your product account.
f. Location information
We use your IP address and the other log information to determine your location to understand what language to use for you and for statistical purposes to improve our products and websites.
g. Unique application numbers
Our products usually have a unique identification number. This number can be sent to us from your device when you observe or purchase our product. Our product periodically connects to our servers for automatic updates or sends statistical information about your purchase of our product.

Sensitive Data e.g. ethnicity, race, gender, medical information will only be requested where required by law. We will indicate where the information we have requested is mandatory or optional.

5. How we use your Personal Data

E-CORALS uses the data it collects for you to provide you with great, interactive experiences. Particularly, we use the data:
a. To provide our products as well as providing support.
b. To provide you information about other similar products we have.
c. To improve and develop our services and our website.
d. To personalize our products and make suggestions.
e. For advertising and promotional purposes to you, which includes sending out promotional material, targeting ads, and displaying relevant offers.
f. To provide you information and technical support that you request from us.
g. To test and analyze statistics and survey results.
h. To measure or understand the effectiveness of advertising we send you and to deliver relevant advertising to you.
i. To comply with laws and regulations that are applicable to us.
j. To keep our website safe and secure.

We will not use or otherwise process your personal data for any other purposes, unless you provide us with your additional consent before such use. We do not use your personal data for profiling or other automated decision making without human intervention.

We also use data to conduct our business, which includes analyzing our performance, fulfilling our legal obligations, developing our services and website and conducting research.

6. Who is your Personal Data disclosed to?

We may share your personal data with our affiliates and trusted third parties who process personal data on our behalf. If we share your personal data, we give them our documented instructions to ensure that they are in full compliance with our Privacy Policy. We will also use the appropriate confidentiality and technical and organizational security measures as well as audits to ensure their compliance with applicable data protection laws.
We may also anonymize personal data from all of our users and provide that fully anonymized information to our manufacturers and advertisers for marketing and promotional purposes.
We share some of your personal data to provide, support, protect, improve and develop our services and website.
We may let trusted partners access some of non-sensitive personal data to perform the services for which they need this personal data.
In some circumstances it may become necessary for us to share information with state authorities, partners, companies, persons or others when we feel that it is reasonably necessary to comply with applicable laws, legal actions or lawful request of state authorities, protect our rights, property or safety, our users or others under the applicable laws and check, prevent and investigate fraud, security or technical issues.

7. Where does E-CORALS store your Personal Data?

The data that we collect from you may be transferred to and stored in a country other than our own and that such country may provide a lower level of data protection requirements than your own country. By submitting your Personal data, you agree to this potential transfer to a country other than your own.

Whenever we transfer Personal data across borders, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure that it is treated in accordance with this Privacy Policy.

You acknowledge and understand that the transmission of information via the internet is not completely secure. Although we will take reasonable and appropriate steps to protect your personal data once we have received it. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

8. How long will E-CORALS retain your Personal Data?

We store information as long as it is necessary to fulfill the purposes we mentioned in this Privacy Notice for the retention period required by law. When we no longer need to store your personal data, it will be destroyed or anonymized without undue delay. The amount of time that records are kept for varies depending upon the type of Personal data they contain.

9. Your Rights

Under the EU General Data Protection Regulation you have the following individual rights related to your personal data:

a. Enhanced right to information and transparency
b. Right of access
c. Right of rectification
d. Right to objection
e. Right to erasure or “right to be forgotten”
f. Right to restriction
g. Right to lodge a complaint with a national protection personal data authority

To request information about how we use or share your personal data, exert any other right under applicable data protection law, or to raise a complaint or ask a general question related to data processing by us, you can contact us at:

10. Changes to our Privacy Notice

We reserve the right to modify or amend this Privacy Notice at any time. Any changes we may make to this in the future will be posted on this page and, where appropriate, notified to you by e-mail. It is your responsibility to review this Privacy Notice every time you submit information to us.

11. Contact us

Questions, comments and requests regarding this Privacy Notice and our company’ s handling of your Personal Data are welcomed and should be addressed to ,as well as complaints and concerns in the first instance.

Data Protection Officer:

Last Updated: 06/12/2019